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Privacy
Table of Content
Introduction
Our Chronic Conditions Monitoring service is designed to track your health data on a daily basis, identify changes, and enable early medical intervention. To provide this service, we collect and process personal, medical, and technical information. This policy outlines the types of information we collect, why we collect it, and how we keep it safe. We also explain your rights regarding your information and how you can contact us with questions or concerns.
Privacy Policy
At Medexpert, your trust is our highest priority. We understand that when you share your personal and health information with us, you expect it to be protected and handled responsibly. This Privacy Policy describes how we collect, use, store, and safeguard your information when you participate in our Chronic Conditions Monitoring program.
We are committed to maintaining the confidentiality of your information and complying with all applicable privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and any relevant local laws.
Information We Collect
Data Encryption – All health data is encrypted during transmission and while stored.
Access Control – Only authorized healthcare professionals and may access your information.
Security Monitoring – We continuously monitor for suspicious activity or access attempts.
Training – All staff receive ongoing training in patient privacy data protection requirements.
How We Protect Your Data
Security is at the core of everything we do. Your information is protected using bank-grade encryption, two-factor authentication, and real-time fraud monitoring. We conduct regular security audits to ensure your data remains secure against threats.
Your sensitive data is encrypted in transit and at rest using the latest industry standards. We also limit access internally to only those employees who require it to perform their job.
Use a strong password and enable biometric login or 2FA whenever possible for added protection.
Your Rights
You have the right to access the information we hold about you, request corrections if your data is inaccurate, and ask us to delete your data if it's no longer necessary for us to keep it. You can also withdraw your consent for marketing communications at any time by adjusting your preferences in the app or contacting our privacy team.
To make a data request, simply email us at privacy@[yourdomain].com. We’ll respond promptly.
Access and review the personal and health information we hold about you.
Request corrections to any inaccurate or incomplete information.
Withdraw consent for data sharing, subject to legal and medical limitations.
Request deletion of your data where applicable.
Command: To exercise any of these rights, contact us at privacy@gmail.com
International Data Transfers
If you use our services outside of our home country, your information may be transferred across borders to be processed by our secure systems. We take all necessary measures to ensure that your data remains protected, regardless of where it is stored or processed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws, technologies, or services. If changes are significant, we will notify you through email or a notice on our website before the changes take effect.
How We Use Your Information
We use your information only for purposes that are directly related to your care and the functioning of our monitoring service, including:
Coordinating with your doctors, nurses, or other healthcare providers.
Analyzing service performance to improve care quality.
Monitoring your health status and detecting changes in your condition.
Alerting healthcare professionals when intervention may be necessary.
Communicating with you about your readings, health status, or treatment plan updates.
Providing technical support and troubleshooting device issues.
